This is why, in our overall rating of the operator, we pay close attention to the game selection and various aspects that relate to it, including betting limits, game categories, game providers, etc. It is essential to you, as a user of the casino's services, to be able to communicate with a reliable and attentive support service via email and live chat, or even phone.Ĭhoice of online slots, live dealer tables, and other games - The gameplay experience is, after all, the fun bit and the actual reason, alongside bonuses, for registering at a casino site. This ensures the operator has the required tools that allow players to either manually control their gambling habits or be able to seek professional assistance.Ĭustomer support - The customer service department is what we focus on next after ensuring the platform is licensed and has adequate responsible gaming tools. Responsible gaming policy - One of the principal criteria we review in each operator is its responsible gaming policy. Having a licensing certificate from the relevant local regulator is the basis of every US casino we review. Licensing - We check the casino's license before anything else to ensure it operates legally.
